A native of north-central Missouri, Dr. Andy Horine, is returning home in July to start his practice in Family Medicine.
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Carroll County Memorial Hospital has been awarded recognition as a 2015 Most Wired –Rural & Small health care facility. CCMH is the only hospital in Missouri to receive the award in the Small-Rural category.
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CCMH is celebrating our "Rock Stars of healthcare”-that’s the theme for this year’s National Hospital Week, May 10-16, 2015. It celebrates the men and women who, day in and day out, remain committed to improving the health of their communities through compassionate care, constant innovation and unwavering, unmatched dedication. This is the annual opportunity to thank the dedicated individuals—physicians, therapist, technologist, nurses, support staff, volunteers, administrators and so many more—for their commitment. It’s also a great time for us to tell the hospital story and publicly reinforce the vital role hospitals play in their community’s overall health, which extends far beyond strictly providing medical care.
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Carroll County Memorial Hospital announced today the restructuring of the patient registration process. “This will streamline the number of steps it takes from patient registration to the point of care” Jeff Tindle, Chief Executive Officer stated. “Patients and staff have been very helpful in identifying challenges, potential solutions and the implementation of the new process.”
What does this new patient registration process look like? The main entrance to the hospital will remain the primary entrance for all non-emergent patients, out patients and guests. The front desk located immediately inside the main entrance will now serve as the reception desk. The personnel at this desk with provide guidance, general information, switchboard services and hospitality. Individuals needing to register for services at CCMH for non-emergent issues, including cardiopulmonary service, laboratory studies, radiology studies, rehabilitation services and outpatient clinic visits, will now present to the Outpatient Clinic desk to complete the registration process. Patients will then be directed to the appropriate department. Should there be a slight delay; a comfortable waiting area is immediately available for patients and families to wait for their appointment.
Emergent patients and their families are encouraged to utilize the Emergency entrance. This is the most convenient entrance to the Emergency Department desk where registration for the ER will be completed. This also provides a comfortable waiting room where families and caregivers can be easily accessible to Emergency Department staff.
“Our goal is to enhance the patient experience at Carroll County Memorial Hospital” says Amy Ireland, Chief Revenue Officer, “by streamlining the registration process we hope to decrease registration process and wait times.”
The new process will begin on November 1, 2012, For more information about the services at Carroll County Memorial Hospital or an appointment, visit our website www.carrollcountyhospital.org or call 660-542-1695.