CCMH Leaders Featured as Panel Experts at Oracle Health CommunityWorks Forum

May 28, 2026

CARROLLTON, Mo. – Three leaders from Carroll County Memorial Hospital (CCMH) were recently invited to share their expertise on a national stage at the Oracle Health CommunityWorks Forum, a conference that brings together healthcare organizations from across the country to explore the future of patient engagement, clinical workflows, and digital health innovation.

Dr. Andy Horine, Ashley Pittman, and Brittany Higgins represented CCMH as featured panelists in a main-stage discussion focused on the evolution of the patient portal and the broader patient experience. Their selection by Oracle Health highlights Carroll County Memorial Hospital’s role as an engaged partner and early collaborator in shaping the next generation of digital tools within Oracle Health’s electronic medical record (EMR) ecosystem.

“Being able to represent CCMH at the CommunityWorks Forum is always an honor and being able to influence the direction of Oracle clients and contribute to moving the delivery of medical care forward with such a great partner in Oracle Health,” said Dr. Horine, CCMH Chief Medical Information Officer. “I always use these opportunities to show the great care that CCMH provides to all of the patients we serve.”

The panel addressed key topics such as strategic decision-making, preparing for future technology implementation, and the opportunities presented by emerging innovations; particularly as artificial intelligence (AI) becomes more deeply integrated into care delivery. Although CCMH has not yet implemented the newest version of the patient portal, the discussion emphasized the organization’s thoughtful, mission-driven approach to evaluating technology for usability and community impact.

Pittman, whose work centers on workflows and end-user experience, underscored the importance of early preparation—long before new tools are introduced.

“It was great to share how we’re improving intake workflows and making sure patient information flows more smoothly into the electronic health record,” said Pittman, CCMH Clinical Informatics Coordinator. “What’s most exciting to me is how this helps take some of the clerical burden off staff and providers so technology can work in the background and we can get back to focusing on patients. At the same time, we’re giving patients more tools to take an active role in their care—whether that’s self-scheduling an appointment, coming better prepared to visits, or having more visibility into the preventative care they need.

The panel also showcased CCMH’s collaborative efforts with Oracle Health during beta testing and feedback development, offering practical guidance to peer organizations. Recommendations included strengthening data governance, evaluating workflows, and aligning digital strategies with organizational values.

“We shared our excitement about beta testing the new patient portal, which will give patients access to their data and empower them to take an active role in their health,” said Higgins, CCMH Revenue Integrity Manager. “Representing CCMH was an opportunity to highlight the innovation, teamwork, and commitment that drive our organization forward.”

As a rural, independent critical access hospital, Carroll County Memorial Hospital continues to be recognized as both a trusted community partner and a national leader. The organization has earned multiple Top 20 Critical Access Hospital designations while contributing to important conversations shaping the future of healthcare technology.

For more information about the services at Carroll County Memorial Hospital, visit our website http://www.carrollcountyhospital.org or call 660-542-1695.

Carroll County Memorial Hospital (CCMH), the area’s premier healthcare resource, is a 25-bed Critical Access facility serving Carrollton and the surrounding communities. It offers 24-hour emergency care, specialized services such as advanced diagnostics, post-acute skilled care (swing bed) and comprehensive family care. CCMH is dedicated to the Health and Well Being of All We Serve. For more information, visit carrollcountyhospital.org.