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Carroll County Memorial Hospital Transitions to New Normal

June 12, 2020

CARROLLTON, Mo. – Effective Monday, June 15, Carroll County Memorial Hospital will open the CCMH Medical Plaza entrance from 7 a.m. to 5 p.m. Monday through Friday to provide patient access to Jefferson Medical Group, Outpatient Specialty Clinic and Surgical Services. This change is to accommodate the increase in patients as the community begins to resume some normal activities. All individuals who enter the CCMH Medical Plaza will be screened, which includes temperature checks. For those who need access to the Plaza, parking will be available in the CCMH Medical Plaza lot.

CCMH will remain diligent in its fight against coronavirus (COVID-19), and has put specific steps in place to ensure the continued safety of patients, staff and the community. Over the past few months, the facility has maintained strict standards while following updated guidance from the Centers for Disease Control and Prevention (CDC).

“As we carefully prepare for the re-opening of many postponed services, we have introduced enhanced precautions to ensure a safe environment for all involved, including universal masking, isolating COVID-19 patients, enhanced screening and virtual visitation policies,” said Jeff Tindle, CCMH Chief Executive Officer. “We want to remind our patients that urgent healthcare needs, including those unrelated to COVID-19, should not be ignored during this time. We are here for you and we are well-equipped to address any health concern you may have.”

As the new normal from COVID-19 becomes clearer, the policy regarding individuals entering the building has been updated. Under the new policy, one caregiver will be allowed to accompany a patient when necessary for the patient’s care. Exceptions are at the discretion of the charge nurse and with the safety and interest of the patient in mind. All caregivers will be screened upon entry and are asked to provide their own mask. Any caregiver who has a positive screening will not be allowed in the building.

As the community begins to resume some normal activities, Jefferson Park has updated its visitor policy. Beginning Monday, June 15, up to two guests may visit residents within their apartments. Prior to entry, visitors must self-screen using the questions posted at the entrance. If a visitor answers yes to any question, they may not enter. Deliveries may be left at the front entrance between the hours 8 a.m. and 4:30 p.m. Monday through Friday. Please see door signage for details. Jefferson Park residents continue to have open access to and from the building.

Steps CCMH is taking to continue to keep patients and staff safe:

  • Screening processes are in place for all patients, visitors and clinicians before entering facilities.
  • A process to accept COVID-19 positive patients and those who are under investigation. These patients are masked and escorted to designated locations.
  • Universal masking is required throughout our facility, which exceeds CDC guidelines.
  • Heightened infection prevention policies instituted, including the removal and frequent disinfection of high-touch items.
  • Outpatient settings and appointments are carefully evaluated to eliminate cross exposure of potential COVID-19 patients from non-COVID-19 patients.

“It is important precautions do not stop after you leave our facility,” said Andy Horine, D.O., CCMH Chief Medical Information Officer. “To protect yourself and others, it is vital that you continue to follow the current guidance from the CDC regarding social distancing and hand hygiene. These important infection prevention measures help keep you, and your loved ones, safe.”

CCMH remains focused on providing outstanding care and continues to work in close partnership with state and local health departments and the CDC, and will continue to reevaluate processes as conditions evolve.

“We know these circumstances may not be what you anticipated when it comes to your healthcare, and we recognize the worry that this pandemic may have created for you or your loved ones,” Tindle said. “Thank you for trusting us with your vital care. We are dedicated to the health and well-being of all we serve, today and every day.”

For more information about the services at Carroll County Memorial Hospital, visit our website or call 660-542-1695.

Carroll County Memorial Hospital (CCMH), the area’s premier healthcare resource, is a 25-bed Critical Access facility serving Carrollton and the surrounding communities. It offers 24-hour emergency care, specialized services such as advanced diagnostics, post-acute skilled care (swing bed) and comprehensive family care. CCMH is dedicated to the Health and Well Being of All We Serve. For more information, visit